RAISE A CONCERN

At Flame UK, we value your feedback and are committed to delivering the highest standards of service. If something hasn’t met your expectations, we want to know.

We take every concern seriously and handle them with respect, transparency, and urgency. Your input helps us improve and continue to build stronger relationships with our customers and community.

We aim to resolve all concerns within 10 working days.

Want to know more? Click here to view our Concern Resolution Process.

Please complete the form below to submit your concern.