SUPPLIER TERMS & CONDITIONS

This document outlines the terms and conditions of purchase between Flame UK Business Services Group Ltd, herein referred to as the “Buyer”, and the company or organisation who undertakes the supply of goods or services, herein referred to as the “Supplier”, for the procurement of waste management services or products.

Scope of Services/Product:

The Supplier agrees to provide waste management services or products as outlined in the purchase order where provided.

Price and Payment:

The price for the services/products shall be as agreed upon in the purchase order.

Payment terms are Net 30 days from the date of receipt of the invoice.

Invoices should be submitted to finance@flameuk.co.uk

Delivery:

Delivery of the services/products shall be made as per the purchase order.

Any delays in delivery must be communicated promptly to the Buyer.

Quality Assurance:

The Supplier guarantees that all services/products provided shall meet the agreed-upon specifications and standards.  In the event of any defects or non-conformities, the Supplier agrees to rectify the issue promptly at their own expense.

Confidentiality:

Both parties agree to keep confidential any proprietary or sensitive information shared during this agreement.

Non-Circumvention, Publicity & Branding (Including Third Parties):

The Supplier acknowledges that any customer or client introduced by the Buyer shall remain the sole client of the Buyer. The Supplier agrees not to directly or indirectly contact, solicit, or engage in business with such clients, except with the prior written consent of the Buyer.

The Supplier shall not make any public statements, social media posts, marketing materials, or communications that:

• Reference the Buyer’s clients by name.
• Imply or state that the Supplier has a direct contractual relationship with such clients.
• Include photographs, videos, or other representations of the client’s site, personnel, or brand assets (including logos or tagged social media handles);

without the Buyer’s express prior written consent.

The Supplier further agrees that any third parties (including subcontractors, agents, or affiliates) engaged by the Supplier to perform services under this agreement shall adhere to the same restrictions as set forth above. The Supplier shall ensure that any such third parties are bound by written agreements prohibiting them from making public statements or representations regarding the Buyer’s clients, or from using the Buyer’s clients’ names or other proprietary information, without prior written consent from the Buyer.

Breach of this clause by the Supplier or any third party engaged by the Supplier will be considered a material breach of this agreement and may result in immediate termination without notice and potential legal recourse.

Entire Agreement:

This document constitutes the entire agreement between the parties and supersedes all prior agreements and understandings, whether written or oral, relating to the subject matter herein.

Liability:

The Supplier agrees to indemnify, defend, and hold harmless the Buyer, including its directors, officers, employees, and agents, against any and all claims, damages, liabilities, costs and expenses arising out of any material breach of this agreement by the Supplier, including any negligent or wilful act or omission by the Supplier in connection with the provision of services or products, any actual violation of applicable law or any actual or alleged infringement, misappropriation, or other violation of a third party’s rights, including any claim, demand, action or proceeding brought by a third party in connection with any of these matters. This indemnity shall not apply where any loss or damage arises due to the negligence or misconduct of the Buyer.

Limitation of Liability:

The Buyer’s total aggregate liability to the Supplier, whether in contract, tort (including negligence), breach of statutory duty or otherwise, arising out of or in connection with this agreement shall be limited to the total amount paid by the Buyer to the Supplier for the specific goods or services giving rise to the claim. The Buyer shall not be liable for any indirect, special, incidental or consequential loss or damage, including but not limited to loss of profit, loss of business, or loss of goodwill, howsoever arising, even if advised of the possibility of such damages. Nothing in this clause shall limit or exclude any liability that cannot be legally limited or excluded under applicable law.

Termination:

Buyer reserves the right to terminate the service immediately upon written notice to Seller, without any notice period.

Price Increases:

Any proposed increase in the price for the services/products provided under this agreement must be communicated to the Buyer in writing.  The Supplier agrees to provide at least 30 days written notice prior to implementing any price increases.

Invoice Disputes:

Any disputes regarding an invoice will be notified to the Supplier as soon as the invoice has been reconciled by the Buyer. The disputed invoice or portion thereof will not be processed for payment until a credit note or resolution has been mutually agreed upon in writing by both parties. Undisputed portions of the invoice may, at the Buyer’s discretion, be processed for payment as per the agreed terms.

Insurance Responsibility:

The Buyer shall not be liable for insuring containers or any equipment on-site. The responsibility for insuring such items shall solely lie with the Supplier.

The Supplier agrees to maintain adequate insurance coverage for all equipment, containers, and personnel involved in the provision of services under this agreement.

The Supplier agrees to take out and maintain with a reputable insurance company Professional Indemnity, Public and Product liability insurance with a minimum level of indemnity of not less than £5,000,000 (five million pounds); any other insurance required by applicable law from time to time.

Invoices/Tickets:

Invoices should be emailed to: finance@flameuk.co.uk

Tickets should be emailed to: waste@flameuk.co.uk

Data Protection:

Both parties agree to comply with all applicable data protection laws and regulations, including but not limited to the General Data Protection Regulation (GDPR) (EU) 2016/679 and the UK Data Protection Act 2018, as amended from time to time.

The Supplier agrees to process any personal data provided by the Buyer solely for the purposes outlined in this agreement and in accordance with the Buyer’s instructions. The Supplier shall implement appropriate technical and organisational measures to protect such data against unauthorized or unlawful processing, accidental loss, destruction, or damage.

In the event of a data breach involving personal data related to this agreement, the Supplier shall notify the Buyer without undue delay and cooperate fully to mitigate the breach and comply with applicable legal obligations.

The Supplier further agrees to ensure that any third parties engaged in processing personal data on their behalf are subject to equivalent obligations under written agreements. Upon termination or completion of this agreement, the Supplier shall securely delete or return all personal data to the Buyer, unless otherwise required by law to retain it.

Zero Tolerance for Sexual Harassment:

The Buyer maintains a zero-tolerance policy regarding sexual harassment or any form of harassment or discrimination. The Supplier agrees to ensure that all personnel, contractors, and representatives engaged in the provision of services under this agreement comply with this policy.

Any incidents of sexual harassment reported to or observed by the Buyer will result in immediate investigation, and, if substantiated, may lead to termination of this agreement without notice. The Supplier agrees to take appropriate corrective actions to address such incidents and ensure a safe and respectful working environment at all times.

Thank you for your attention to these matters. We look forward to a mutually beneficial business relationship.